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NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, DO NOT ACCESS THIS WEBSITE. CopyBank RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE. OFFICE HOURS
Our office is open from 09:00 am to 06:30 pm Mon-Fri, 10:00 am to 4:30 pm Sat., and we will be closed on Sundays and on all national holidays.
PAYMENT TERMS
All online orders are prepaid. At Signs4print we accept all major credit cards. However, we can not process your order unless the payment is received. We do not offer a COD payment option.
QUOTATION & ESTIMATES
Estimates are not the final prices. They are only based on the information you provide us and all estimates are only valid within 30 business days of the original date that the estimate was calculated. Signs4print reserves the right to change all prices without notice at any point of time.
OVER & UNDER RUN QUANTITY
Due to the nature of complex manufacturing in printing business, Signs4print reserves the right to provide clients with 5% over or under the quantity of the actual order.
TURNAROUND PERIOD
At Signs4print turnaround time refers to the number of the business days that we are processing the client's orders inside of our facility. Turnaround time does not mean/include shipping time, waiting for approval time, file correction time, or any other time period that client's job is being processed beyond services that we provide.
FILE SUBMISSION REQUIREMENTS
In order to help us print your job in a proper manner as far as color, quality and time, client must be diligent to submit their file with Signs4print requirements.
COLOR PROOF & COLOR MATCHING
Our equipments are calibrated in a regular basis and we are capable of matching our own proofs, however we do not guarantee to match the color of the artwork that is created on your monitor or your proofing equipment.
EMAIL NOTIFICATIONS
Client must use valid email address which is not filtered and, does not require our CSR to fill up forms in order to contact the client. If client does not receive our notification email due to their email setting, client must contact our CSR @ 310.891.2204
ORDER APPROVAL
You must check your files thoroughly before submitting them to our online ordering system. Signs4Print is not responsible for any missing fonts, images or misspelling, or any other damages to the file during transfer to our system. It is client's responsibility to verify all contents of their order before approving the order for print. Signs4print is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or logos. The client guarantees the legal title of all matter submitted to Signs4print.
PDF PROOF A purchase of a PDF proof is merely for proofing. This is to avoid typos, fix bleeds, confirm resolution, etc. This is not an option to see if the product's design is correct, to change color, or upload an entirely new artwork. You are allowed one PDF proof. If there is a mistake on the original artwork with a purchase of a PDF proof, you will be allowed to submit the fix to the file and resubmit the correction. The corrected PDF Proof will be sent to you. If the final correction PDF proof is incorrect, additional PDF proofs will be charge.
CHANGE ORDERS
Please be noted that due to the automated nature of online ordering system, there are limitations regarding changing the status/quantity of your order(s). Any changes for orders must be made in writing before being batched. Once the status is 'batched' no changes can be made. Any changes made before the 'batched' status will have a minimum transaction fee of $5.00
RE-ORDERING
Due to the quantity of the jobs we receive online, we do not archive orders more than 1 year in our database. If client is planning to re-order the same job, he/she needs to re-order it within 1 year of the original order date.
ORDER CANCELLATION
If client would like to cancel a placed order, they must notify our CSR immediately before your order is processed through the system. If the art work has not yet been plated, only 10% of the total sales order will be withheld in the refund process. No refund will be issued to the services we have provided you such as Design services, Marketing information, Business consulting, etc. We do not issue refunds once an order has been Plated or any process thereafter. Orders of no activity will not be given refund after 60 days.
CLIENTS SUPPLIED SHIPPING INFORMATION
Signs4print is not responsible for wrong shipping addresses or information that has been provided by the clients. It is client's responsibility to check the accuracy of shipping information. If a package is sent back to us due to incorrect shipping address, Signs4print will ship the package again to the right address for additional shipping charges.
COPYRIGHT & TRADEMARK INFORMATION
All contents available on this website, including but not limited to site design, text, graphics, interfaces, etc. with all rights reserved, is the property of Signs4print and/or third parties protected by intellectual property rights. Client must not use, copy, reproduce, republish, upload, post, transmit distribute or modify the contents in any way, including in advertising or publicity pertaining to distribution of materials on this site, without Signs4print's prior written consent.
LIMITED LIABILITY
Signs4print, its employees, or agents are not liable for any particular, incidental, act of God, delays, consequential damages whatsoever resulting from loss of data or profit whether Signs4print was notified of these losses in advance.
RIGHT TO SUBCONTRACT
Signs4print reserves the right to subcontract whole or part of the orders received from its clients via online system or any other ordering methods.
POSTAGE RATES
Signs4print is not responsible for postal charges applied to sending proofs or other materials requested by client. Client is responsible for postal charges unless it is negotiated otherwise.
DISCLAIMER OF WARRANTIES
All sales are final as is. Signs4print does not provide any warranty or services for the product(s) manufactured or sold by Signs4print or affiliated companies.
RETURNS & REFUND
Please be noted that all orders are custom orders and there is no resell value for any return jobs therefore all sales are final. However, if there is any production related defects on the job you have received, we would be glad to assist you re-printing your job at no additional cost with the same shipping method. You should contact Signs4print within two business days after you receive your order to report any defects found in the ordered product. If the claim is been approved by Signs4prints CSR, we will ship the reprint at no additional cost to you at the originally agreed shipping method. You must ship the entire quantity to us within three business days and contact our CSR @310. 891.2204. No refund will be issued for the amount under $5.00.
PAPER STOCK
The color of paper stock is not guaranteed in brightness or to match in multiple versions and reorders. The return or refund will be solely up to the staff at Signs4print on discrepancies of this matter. This has not to do with the nature of our skill as printer but entirely up the paper that is shipped to us by the manufacturers.
RIGHT TO REFUSE SERVICE
Signs4print reserves the right to cancel or refuse service to any individual or companies with or without a cause at any point of time. Signs4print reserves the right to charge the client for any services performed on the job up to the point of cancellation.
LARGE FORMAT ARTWORK CHANGE & ORDER CANCELLATION
Due to our fast turnaround, unfortunately we are unable to make any artwork change or cancellation once the artwork of the job has been received. If you need to send us a new artwork for an order, please contact the Large Format Department at 310.891.2204 and email us to info@Signs4print.com so we can process a new order as soon as possible and added to the the prior shipment, delivery or pick up if applicable. Customers will be responsible for charges of printing and shipping costs.
LARGE FORMAT SHIPPING CHANGES
Changes can be made by calling the Large Format Department at 310.891.2204 and email us For Split shipping shipping or combined shipping please contact us for verification before placing your order.
LARGE FORMAT CLAIMS, RETURNS & REFUNDS
Please be noted that all orders are custom orders and there is no resell value for any return jobs, therefore all sales are final. If there is any production related defects on the job you have received, you will accept the responsability to notify us within 3 bussiness days after you received your order. No claims will be accepted past 3 business days after the order has been delivered or picked up. To report any printing deffects or shipping damages, we required a minimum of two photographs of the damaged product and the shipped packaged. This is to help us identify the problem so we can prevent it in any future orders. To make a claim you may call us at 310.891.2204 and email us the requested photographs to info@Signs4print.com. Once the claim has been reviewed and approved, we will proceed with a reprint or "In-Store Credit" with the printing amount paid. If you choose to receive "In-Store Credit" You will receive an email with instructions on how to use your "In-Store Credit". If you product included shipping, we will ship the reprint at no additional cost to you at the originally agreed shipping method. Please be advised that the credit given on a Large Format order only applies to Large Format products and cannot be use with any off-set product. Depending on the size and quantity of your claim, reprints will be generally ready for shipping or pick up on the following day after the claim has been approved. We are not responsible for any damage cause by improper installation, weather circumstances, or any misuse on any of our products. For Fedex Home Delivery NO signature is required for delivery of packages. These packages may be delivery at the front gate, porch or door of the given address. We are not responsible for any packages that are stolen, or for missing items, after Fedex has delivered. You may request "Signature Required" service for the package to be received by you, or someone else in the residence. Please note that when requesting "Signature" for deliveries, an adult must be present in order for the package to be delivered. If no one is available to receive the package, the package will be taken by Fedex and delivery may be delayed until the following day. To Request a Delivery with Signature you may contact us at 310.891.2204.
We reserve the right to refuse service without disclosing a reason. Prices are subject to change without further notice.